Client Testimonials
Testimonials
See what our clients have to say about Bar and Restaurant Insurance, in their own words.
★★★★★ Verified reviews from Arizona operators- Google Rating
- 5.0
- Arizona Restaurants Insured
- 600+
- Client Testimonials
- 34
- Years in Business
- 26
Featured Reviews
In their own words
Owners and operators from across Arizona on what it is like to work with David DeLorenzo and the team.
★★★★★“David ‘Delo’ is one of a kind. He makes insurance fun! His experience in the restaurant and bar industry is so unique and provides unparalleled expertise and service that you do not find in an insurance company and agent. He is so relationship driven, loves to connect often, and is always looking for more ways to serve his customers. He is fun, full of life and positivity. I’ve enjoyed building a partnership with Delo and his awesome team at Ambassador. They just rock!”Anthony Spinato Spinato’s Pizzeria & Family Kitchen ★★★★★
“David and his team have been amazing partners since day 1. David and his team really went to bat for us to get The Porch restaurants the best customized insurance and rates. He did this because he knows the business and he truly cares. He took the time to tell our story to multiple companies and treated us like people and not just numbers on a page. The relationship we have with David and his team is genuine and we know that they will do what they say. Honesty, integrity, passionate, and hard working are words I would use to describe his business and David himself. They have really made a difference to our bottom line and to our family. Highly recommend Delo!”Kathy Haggerty VP of Operations · Royale Jelly Hospitality ★★★★★
“Delo and The Ambassador Group have been an important part of our success at Barter & Shake. Managing risk in an effective but cost conscious way is essential for any business, but particularly for the bar business. He is a true leader in the space, not only working with individual clients to define and address their exposures, but also working more broadly on behalf of the industry for sensible legal frameworks that attempt to link exposure to actual responsibility. His team is thoughtful in tailoring our coverage in each location to the actual business done there, and is proactive about seeking carriers that provide the best combination of coverage and pricing. We take great confidence in his capabilities and continue to use his firm exclusively for this important aspect of our business. Thanks for everything you do!”Jeff Holland Barter & Shake Hospitality ★★★★★
“Bars and restaurants need an insurance provider that understands our wacky business and can write policies that protect them. DeLo goes above and beyond, taking the time to form relationships with his clients, and we can rest knowing he’s there for us through thick and thin. I also use The Ambassador Group for event insurance, and whenever we need a ridiculous, nonsense addition to an event policy, DeLo’s team always jumps in to provide whatever’s needed, or courteously explain why it isn’t. I don’t write Yelp reviews, but if I did, The Ambassador Group’s would read: ‘5 Stars, Highly Recommend.’”David Tyda BARCOA Agaveria ★★★★★
“At Born & Raised Hospitality, our journey to success has been significantly shaped by the invaluable support and expertise provided by David and his team at The Ambassador Group. In the dynamic landscape of the hospitality industry, effectively managing risks while maintaining financial stability is paramount. David and his team have played a pivotal role in guiding us through this intricate process. Renowned for his expertise, David is not only a trusted advisor but also a visionary within his field. He goes beyond merely addressing individual risk concerns; he actively advocates for legal frameworks that promote accountability and alignment across the industry. The meticulous and proactive approach of David’s team ensures that each of our locations receives tailored coverage that precisely matches our business needs. They excel in identifying insurance carriers that offer comprehensive coverage without compromising affordability. With David leading the charge, we have full confidence in entrusting our risk management needs to The Ambassador Group. Their unwavering dedication has been instrumental in our success, and we are incredibly grateful for their support.”Nick Campisano Co-Founder & Partner · Born & Raised Hospitality ★★★★★
“Ambassador Group Insurance has been an outstanding partner for my businesses, providing exceptional service and support. From the moment I started working with them, their responsiveness and dedication have been evident. They truly look out for my best interests, always going above and beyond to help in any way possible. The team, including but not limited to David, Laurie, and The Delo, consistently demonstrates their expertise and commitment, making me feel valued and secure in my insurance needs. Their friendly and knowledgeable approach has been particularly beneficial for my brewery, restaurant, and coffee shop operations. Ambassador Group Insurance understands the unique challenges and requirements of our industry, and their tailored solutions have been invaluable. The entire team is always available to address my questions and concerns, ensuring we have the right coverage to protect my businesses. I highly recommend Ambassador Group Insurance for their exceptional service and industry expertise.”Laura Hansen Owner/Operator · Saddle Mountain Brewing
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More from our clients
Pizzerias, breweries, coffee roasters, sports bars, and multi-concept groups, all protected by the same team.
★★★★★“Thanks David! Partnering with you and your team for our insurance coverage was one of the best decisions ever! Looking forward to continuing a fruitful relationship for years to come!”Brian Jones CEO · Carolinas Mexican Restaurants ★★★★★
“David clearly has a passion for what he is doing and is emotionally invested in not just our success but all his clients’ success. From day 1 he has shown he cares about more than just writing our insurance policies; he truly cares about not just our business but us as operators. I’ve never had an insurance agent check in on me as often as David does. His knowledge, his guidance, and his willingness to help wherever he can with whatever he can. I’m so glad we met DeLo, and now I don’t call him my insurance agent, I call him my friend!”Jeff McDonald Operating Partner · Trevor’s ★★★★★
“I can attest to the fact that Dave is very knowledgeable about insuring restaurants and bars. He has handled the insurance for six businesses for me up to this point, in addition to my personal insurance needs, and I will definitely continue to use him. He is also fun to work with, unlike most other insurance agents I have met!”Julian Wright CEO · Julian James Restaurants: Pedal Haus Brewery, Sgt. Peppers, La Bocca Pizzeria, Handlebar Tempe ★★★★★
“During the time that David handled our insurance needs we always felt he had our best interest in mind. He is flexible, creative and accountable. His relationships in the industry and commitment to protecting the risk environment in Arizona is very admirable.”Lauren Bailey Upward Projects ★★★★★
“Dave is very dedicated to the restaurant industry and has a lot of passion for doing the right thing at all times. He helps find coverage in reputable companies that help protect my establishments while getting me the best rates.”S. Barrett Rinzler Cold Beer & Cheeseburgers ★★★★★
“His commitment to our insurance satisfaction has surpassed our previous carriers. Dave is attentive to details and available to address concerns whether it’s 8 AM or 8 PM. Claims are never easy to deal with, but Dave has helped make the process effortless and we are glad to have him as part of our team.”Daniel Arndt Owner · The Melting Pot Restaurants, Scottsdale & Ahwatukee ★★★★★
“I have been doing business with David DeLorenzo for close to 15 years. Dave is the kind of guy who will totally go the extra mile for his clients. It does not matter what it takes, Dave has a can-do attitude and will get it done. I have found him to be very responsive and capable of thinking outside the box. Over the years, I have recommended him to several other businesses and every single one has been happy with the results. Business owners sometimes forget that service providers are an extension of our own teams. David will remind you what a big difference a great partner can make.”Kimber Lanning Owner · Stinkweeds and Modified Arts ★★★★★
“Dave and the entire Ambassador team constantly go above and beyond just being an insurance agent. Not only have they helped reduce our insurance costs by 30%, but they are always available to provide direction to our ever developing organization. Dave has even provided valuable insights into non-insurance issues because of his vast experiences within the restaurant and bar industry. His passion for our industry is unmatched.”Pita Jungle ★★★★★
“Dave does a great job for our company and we trust him with our insurance needs. We feel confident in the work he does as well as his very competitive pricing. It is so nice to know that we can count on Dave and his staff to take care of our insurance so that we can spend more time taking care of our customers.”Tim Vasquez President · Someburros! and Isabel’s Amor ★★★★★
“David DeLorenzo has been handling the insurance for my restaurants for several years. He has done a great job finding me the best provider and also handling my account with a personal touch that you do not see that often anymore. It is always nice to know that something so important as business insurance is being handled by someone you trust.”Rodd K. Owner · Slices ★★★★★
“David DeLorenzo was the first insurance broker I worked with in Arizona and twelve years later I have never thought of making a change. His business philosophy is understanding your business and doing what is in your best interest. Whether a single unit operation or multiple units nationwide, David and his team have solutions for your insurance needs. When other business owners ask me for a recommendation on a vendor, the first name I give them is David DeLorenzo and The Ambassador Group.”Andrew F. Diamond President · Angry Crab Franchise, LLC ★★★★★
“Dave and his team have been great partners. They are always updating me on the newest products and helping me understand the coverages needed in our ever changing industry. They are a great partner whether you are one restaurant or a growing company. Cheers to Dave and his team.”Jon Lane O.H.S.O. Brewery & Distillery ★★★★★
“Dave makes securing business insurance a painless process. It’s like having a brother in the insurance business, as he is responsive, knowledgeable and trustworthy. You never feel as if you have to shop his proposals, as you know he has provided you with the best available option without pressure.”Ron Siegel Red, White and Brew, Mesa ★★★★★
“Dave has been a godsend. He is the only insurance carrier that we have been completely satisfied and actually relaxed with. His attentiveness to any need, question, or concern we may have has always been excellent! I refer him to anyone I can with the utmost confidence. He has proven himself to be a very valuable asset to our team.”Bryon Russell Philly’s Sports Bar & Grill ★★★★★
“Dave has been a great asset by helping us establish a comprehensive coverage plan that protects our business at an outstanding rate. He worked hard for us and I look forward to working with him again on future projects.”Jonathan Valz Owner · Concrete Cowboy ★★★★★
“David DeLorenzo and Ambassador Insurance is the only company I trust with my insurance needs. Besides being professional, thorough and quick, David is an inspiration to be around. He is more than an ‘insurance guy,’ as he truly is concerned about the best interests of not only my business, but myself as well. His knowledge of the restaurant and bar business is beyond most people and I trust him as an advisor.”Nick Neuman Owner · EVO ★★★★★
“David was the first person we met with when we were starting our first business just over five years ago. We instantly knew that he was who we were going to be working with to take care of our insurance needs because of his genuine and transparent approach. Over the years he and his team have gone above and beyond to take care of us. We’ve unfortunately had to file incident claims and he is so helpful in the process, even following up with us to make sure that we were being taken care of by the provider. We love David and his team and would recommend him to anyone in the bar and restaurant industry.”Kelsey Strothers Owner · Worth Takeaway ★★★★★
“Not only does Dave know how to handle our insurance needs, but he leaves no question that he cares about those needs, and our business. We have multiple concepts in multiple cities and from top to bottom I rest assured that Dave is looking out for the specific challenges each of those brings. A real asset to our business, having Dave on our team lets us focus on hospitality and delivering on the guest experience, and leaving one of the less than exciting aspects of our business to him.”Aaron May ★★★★★
“I have had the pleasure of knowing and working with Dave DeLorenzo for many years and have always found him to be very passionate and knowledgeable about the bar and restaurant industry and their respective insurance needs. Dave is quick, honest, and thorough in his business practices, which is a breath of fresh air in this industry. His enthusiasm and energy is not only evident through his customer service, but contagious as well.”Lori Evans Bourbon Jacks Bar + Grill ★★★★★
“Being new to the restaurant business and having many challenges in store for me, David has made the insurance piece of my endeavor extremely fluid. David’s dedication was evident very early in the process, as he provided me with free consultations several months before my restaurant was scheduled to open. He knows everyone in our industry and is willing to share all of his knowledge and contacts with his clients. Also, when the time came to evaluate my insurance needs, David was exceptional at explaining the strengths and weaknesses of all his vendors. If you have any insurance need, I do not hesitate to say David is one of the best. This is coming from someone with 18 years of experience in the insurance industry.”Robert Shine President · Temple Bar Sports Grill ★★★★★
“Dave is great to work with and understands the bar and restaurant business. I would highly recommend him if you are looking for an agent that has bar and restaurant experience, not only in insurance but also behind the scenes. He speaks our language.”Jim Keller San Felipe’s Cantina ★★★★★
“Dave is an integral part of my business. I can rest easy knowing that he and The Ambassador Group have my back. Dave is passionate about what he does. He provides guidance and constant support to make sure his clients get the most out of their insurance needs.”Dom Ruggerio TVG Tap Room, Fire At Will, and Hush Public House ★★★★★
“David has a unique ability to connect with people. You can definitely tell that for him, it’s the relationships he builds that are most important, not just signing the business up for insurance. I trust David in providing all the insurance needs for all my businesses because of his knowledge of insurance, his love for the business, and his love for people.”Josh Katz CEO · Sip Coffee & Beer and 36 Below ★★★★★
“As a new business owner I have relied on those around me to help navigate a new world of making and serving wine here in the heart of Gilbert. I cannot express enough the support and attention that we have received from David and his group, helping us be protected and successful. David went as far as to teach a class to my staff on Arizona liquor laws and liabilities! Top notch guy, top notch company!”Brian Ruffentine Garage East at Agritopia ★★★★★
“David, Lisa and the rest of the team at The Ambassador Insurance Group have been amazing to work with from the start. From being a new business that was just opening a few years ago, to helping us navigate and survive through Covid, they have been with us through the ups and downs and continue to support us and keep us up to date on everything we need to know about our business insurance needs. Cannot recommend them enough.”Kell Duncan The Churchill PHX ★★★★★
“What more can you say about a guy and his team always attending to all the details. We’ve been with Bar & Restaurant Insurance for over 8 years, starting with just a few stores, and now we are almost double digits. He picks up the phone, he returns emails, he GETS IT DONE. And that’s the extension of my business I don’t need to worry about! Great leader, great team!”Steve Kraus Owner · Press Coffee Roasters ★★★★★
“David understands and supports the industry unlike any other insurance agent and human I’ve encountered. His care of his clients runs deep and his knowledge of the hospitality industry is truly appreciated. DeLo and his team are incredible communicators and are able to assist with all of our needs. We currently have 3, soon to be four and counting, businesses represented by David. He is a face the industry respects and we are happy to be doing business with him.”Mandy Heflin CEO · Chula Seafood ★★★★★
“You don’t typically expect a lot from insurance agencies. They explain a policy they think is best for you or your business, you pay a premium, then you see them in a year when it’s time to renew your policy. It’s a transactional relationship. Dealing with David is a completely different experience! He really is a breath of fresh air and takes a fairly monotonous subject like insurance and injects flavor and personality into it. On top of that, David has a true understanding of restaurants and bars; he cares deeply about the success of his clients and the hospitality industry as a whole. He strives to bring those of us in the hospitality industry closer through various events, seminars and wellness programs, which is the greatest added value for which a client could ever ask.”E. John Banquil, Jr. President & CEO · Ghost Street & Ling & Louie’s
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- Google Rating
- 5.0
- Arizona Restaurants Insured
- 600+
- Years in Business
- 26
- Hospitality Insurance Brokerage in Arizona
- #1